- BrickPlanet Forum
- Help
- Need help? Read me first!
We understand that you might encounter a few issues with Brick Planet here and there. To keep things effective, safe, and smooth, please follow these general guidelines when it comes to posting in Help:
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Do not post personal account details or your personal information. Players can't help you with this, and it's unsafe to do so. Instead, skip to number 5.
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Don't post about your account suspensions. Yes, we understand it's a bit frustrating to get a suspension. We use a combination of human and automated reviews for content (including posts, usernames, items, games, and more). Sometimes those reviews result in a swing of the ban hammer. Skip to number 5 and we an discuss it through the proper channels.
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Don't post complaints. Everyone has their own opinions, and we value them. Instead of posting complaints here, shoot us your thoughts on one of our social media channels.
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Don't post fake help requests. Silly requests like "how do i turn on microwave?" are considered spam, and will result in your posts being removed or your account being suspended. Keep it clean and legit.
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If you were redirected here, email us at [email protected] or open a ticket: https://www.brickplanet.com/tickets
Otherwise, have at it! A member of our team or community will connect with you from time to time and help you with navigating the waters of Brick Planet. Happy posting!