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I lost 1.5k credits
Manay
Level 11
Joined Dec 28th 2022
Posts 1,041
Posted Mar 29th 2025 at 10:14AM

When wash was terminated, I decided to buy two of his usernames for sale, one of which was wash I have not been able to use it and with the new update, it was removed from my additional usernames which sucks cause I bought it for 1.5k credits

 pea
Level 3
Joined Mar 27th 2025
Posts 21
Posted Mar 29th 2025 at 11:00AM

you can report the bug

 Manay
Level 11
Joined Dec 28th 2022
Posts 1,041
Posted Mar 29th 2025 at 11:10AM
Originally posted by pea on Mar 29th 2025 at 11:00AM

you can report the bug

I tried reporting it a few months ago I think Now it got fixed but the username got removed so I guess I'll report that

 pea
Level 3
Joined Mar 27th 2025
Posts 21
Posted Mar 29th 2025 at 11:17AM

so contact a person from the staf of planet brick. Also, the case appears to be for months, so thers a chance you appeal can fail

 SirTopHat
Level 3
Joined Mar 29th 2025
Posts 14
Posted Mar 30th 2025 at 7:58AM

I reported it in the Bug Finders program. Expect to get your 1500 credits back soon.

 Manay
Level 11
Joined Dec 28th 2022
Posts 1,041
Posted Mar 30th 2025 at 9:38AM

Thanks everyone, hopefully I can get it back

 Xuzzen
Staff Member
Level 8
Joined Nov 12th 2022
Posts 19
Posted Mar 30th 2025 at 5:16PM

Hello Maney,

We sincerely apologize for what happened. We understand the inconvenience this may have caused and want to make things right. You have received a compensation.

 Manay
Level 11
Joined Dec 28th 2022
Posts 1,041
Posted Mar 30th 2025 at 5:29PM
Originally posted by Xuzzen on Mar 30th 2025 at 5:16PM

Hello Maney,

We sincerely apologize for what happened. We understand the inconvenience this may have caused and want to make things right. You have received a compensation.

Thank you Xuzzen, very cool.

 SirTopHat
Level 3
Joined Mar 29th 2025
Posts 14
Posted Mar 31st 2025 at 5:45AM

I told you Maney. Just a small step to change the platform.

 bps2
UGC
Level 13
Joined Feb 1st 2025
Posts 2,019
Posted Mar 31st 2025 at 5:48AM
Originally posted by Xuzzen on Mar 30th 2025 at 5:16PM

Hello Maney,

We sincerely apologize for what happened. We understand the inconvenience this may have caused and want to make things right. You have received a compensation.

Woah

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Created Mar 29th 2025
Last Reply Mar 31st 2025
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